mail@rfwp.com
Printable order form
Our programs
- English Language Arts: Michael Clay Thompson
- Problem-Based Learning: Shelagh Gallagher
- Science: Dr Dave’s Teaching Manuals
- Philosophy
- Bullying Prevention
- Math
- Our Gifted Children magazine
- Speakers
Browse catalog
- All books
- Novels
- Author Index
- Geographical Index
- Subject Index
- Series Index
- Package Index
- Age index
- Grade index
Payment, Delivery, Terms & Conditions
Payment
Online payments are processed securely using PayPal Payments Pro. We accept all major credit cards as well as direct PayPal payments.
We also accept credit card payments over the phone, (845) 726-4444.
We accept payment by check which you can do by printing out the order form and mailing it with your check which should be made out to: Royal Fireworks Press.
Purchase Orders
We accept institutional purchase orders, which must be signed by a person authorized to approve the expenditure and faxed or mailed to us.
Delivery
We usually process orders within 24 hours of their receipt during the working week. Delivery times are normally within six working days of receipt of the order for people living on the west coast of the US; the closer you are to our shipping point in downstate New York, the less time it normally takes for an order to reach you.
We ship via the US Postal Service, UPS, and FedEx ground, depending upon the size and configuration of the order; we try to honor any preference you express. We will ship via expedited service if you request it and indicate on the comment line your willingness to pay whatever the additional charges for it.
If you provide an email address when you order, we make the extra effort to ensure than you can track your packages.
International Orders
For orders from outside the United States, when you order online our system automatically charges you the US domestic shipping price. We will then notify you of the remaining shipping cost. If the order was through PayPal, the additional amount can be deposited via PayPal to mail@rfwp.com. If your order was made with a credit card, we do not see your original credit card details as we use a secure server, so we will ask for your card number and expiry date for this.
If you wish to discuss your preferences for shipping , or to find out the price before you order, please email us on rf10988@frontiernet.net.
MCT Packages or Multiple Books: You should email to discuss the shipping cost, but as a guideline, they are sent in US Post Office Flat Rate Boxes for which the international charges are:
Canada and Mexico: $27.95
Rest of the World: $45.50
Cancellation of Orders
Orders may be cancelled before they are shipped; refunds will be given. To cancel an order either call us on (845) 726-4444 or email us at mail@rfwp.com. If the order has already been shipped you will need to return the item to us, see returns policy below.
Returns Policy
Materials in pristine condition may be returned to us for exchange or refund within 30 days of purchase. Simply send them back with a letter stating what you want us to do. Return shipping is at the customer’s expense. We handle returns on a weekly basis.
Damaged or Defective Merchandise
If you have received defective material, we will replace it. If you have received books or other materials damaged in transit, we will replace them and ask that you save the packing and assist in the claims process.
Privacy
Your contact and personal details may be kept by us for future mailings and newsletters. If you do not wish to receive these, please tick the box to opt out during the order process. You may also opt out of future mailings at any time by contacting us or clicking the unsubscribe link in any email newsletter sent by us. Please note that your financial details, including credit card numbers are not stored by us.
For more information, please read our Privacy Policy document.
We will not share or sell your name, address, email, or any other information about you to anyone for any reason.
Shipping and Insurance
Within the United States shipping and insurance are $5.00 on orders of $50 or less, and 10% on orders of more than $50.
